An Owner of a Residential Property is someone who has purchased a single family residence, multi-family complex or parcel and has assumed responsibility for all water related billing charges. If you are an owner of a residential property needing water services and would like to open a new account with the Palmdale Water District, complete the online Single Family Residences (Spanish) or Multi Family Complexes (Spanish) to get started.
Use the Missing Documents Form if you have been asked to provide additional documentation for a pending application.
The standard default value for the number of residents in a single family residence is 4. If your household number exceeds 4 people, download the PWD Variance Increase Request Form (Spanish) and submit it to the District with the appropriate documentation for an increase in water use allocation.
Palmdale Water District is pleased to accommodate a request for bill pay installments. If the arrangement is approved, the first installment will be due at the time the arrangement is set up and every month thereafter. All current bill charges also must be paid on time each month. Apply online at COVID-19 SPA (Spanish).
The Palmdale Water District is excited to offer a Rate Assistance Program. This program will offer rate assistance to low-income households by covering up to 50% of monthly service charges. Customers must meet key factors and eligibility requirements of the program. Complete the online Rate Assistance Program Application (Spanish). Owners can complete the online Rate Assistance Program Affidavit of Lessee / Tenant Responsibility for Water Bills (Spanish) for tenants / lessees applying for the Rate Assistance Program.
A courtesy adjustment is available to customers who go over their water use allocation caused by extraordinary water consumption due to leaks. If you would like to apply for Leak Adjustment, review our Leak Adjustment Policy (Spanish) and submit the Leak Adjustment Request Form (Spanish).
The refund of a deposit is subject to the customer making a request and the customer meeting all the requirements of the Palmdale Water District’s Rules and Regulations Section 10.03.B. “Refund of Deposit (Single Family Residences Only)”. A Customer can complete the Deposit Refund Request one (1) year after a deposit is made with the District (i.e., initial account setup, non-payment, return check) and the Customer has not incurred additional disconnect charges on the account, nor any additional checks returned, nor rejected electronic fund transfer or any credit card charge backs. Complete the online Deposit Refund Request (Spanish).
If you are a developer of residential tract properties and would like to open new account(s) with the Palmdale Water District, download our Developer Water Service Application to get started.
A Real Estate Agent (Broker) of Residential Property is the representative who has been contacted by the Mortgage Company (Lending Institution) who is/will be the legal owner of a single family residence or parcel. The Lender has contacted the broker to assume responsibility for all water related billing and charges. Complete the online Realtor Application.
Commercial, Industrial and Irrigation properties are businesses that accommodate retail sales or manufacturing. This includes owners or entities leasing the property who are assuming responsibility for all water related billing and charges. If you are a owner or leasing a commercial or industrial property and would like to open new account(s) with the Palmdale Water District, complete our online Commercial/Industrial/Irrigation Water Service Application to get started.
The Palmdale Water District recognizes two types of temporary service accounts.
These accounts are often used by property management and/or realtors to clean and prepare a residence for move-in by a tenant. Complete our online Temporary Cleaning and Maintenance Account Application here.
These accounts are issued when construction water is being used by development for underground utility construction, dust control, finish grade earthwork and limited rough grading projects. For more information, please contact the District’s Engineering Department.
If you need to establish water service for new development, visit our Development Services page for step-by-step instructions on how to get service established.
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