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Palmdale Water District Launches New Website


admin October 14, 2014

Palmdale – The recently adopted and published District Strategic Plan provides a blueprint for how to best serve the Palmdale community. Within the five Key Initiatives, exceptional customer service and increased efficiency were guiding principles and motivation behind the creation and recent roll‐out of the new, easy‐to‐use website.

“Staying current with emerging or updated technology that provides the community access to important information, requests for services, or to pay their bills with convenience is a focus for the District and the IT Department,” said Jim Stanton, Information and Technology Manager. “The website took several months to develop, and we are very proud of the outcome.”

The District, along with help from Tripepi Smith & Associates, developed the new site which emphasizes improved transparency into District functions and Board decisions, while providing visitors with historical information, conservation program and rebate opportunities, access to public documents, comprehensive customer service options, and current news regarding statewide water issues that impact the residents.

“The people in this community are our most important asset,” said Kathy Mac Laren, District Board President.  “We appreciate our customer’s feedback regarding what works and doesn’t work for them, because it allows us to better understand how we can serve them more effectively.”

The new site features improved search functionality, an easy back end management system, a responsive design that scales to mobile devices, connectivity to third‐party applications for bill payment, RFP management for project bidding, and a clean design with rotating homepage images that are used to emphasize important District messages.

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Cover for Palmdale Water District
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Palmdale Water District

Palmdale Water District

The overall objective of the District is to make available the highest quality water at the lowest price.

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💸 💧 Turn laundry day into savings day! Get a $150 rebate when you purchase a qualifying high-efficiency clothes washer. 🔗 For more details, visit palmdalewater.org/rebates.
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💸💧 ¡Convierte el día de la colada en un día de ahorro! Obtén un reembolso de $150 al comprar una lavadora de ropa de alta eficiencia que califique. 🔗 Para más detalles, visite palmdalewater.org/rebates.
... See MoreSee Less

💸 💧 Turn laundry day into savings day! Get a $150 rebate when you purchase a qualifying high-efficiency clothes washer. 🔗 For more details, visit palmdalewater.org/rebates.
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💸💧 ¡Convierte el día de la colada en un día de ahorro! Obtén un reembolso de $150 al comprar una lavadora de ropa de alta eficiencia que califique. 🔗 Para más detalles, visite palmdalewater.org/rebates.

👏 Join us in welcoming Service Worker Art Velador to the #bestcrewever! With many years of experience at Caltrans, Art brings valuable skills to the PWD team. 💧
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👏 ¡Únete a nosotros para dar la bienvenida al trabajador de servicios Art Velador al #bestcrewever! Con muchos años de experiencia en Caltrans, Art aporta valiosas habilidades al equipo de PWD. 💧
... See MoreSee Less

👏 Join us in welcoming Service Worker Art Velador to the #BESTCREWEVER! With many years of experience at Caltrans, Art brings valuable skills to the PWD team. 💧
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👏 ¡Únete a nosotros para dar la bienvenida al trabajador de servicios Art Velador al #BESTCREWEVER! Con muchos años de experiencia en Caltrans, Art aporta valiosas habilidades al equipo de PWD. 💧

Comment on Facebook

Good Job Art

Welcome to the PWD family‼️

👍❤️

The Fall edition of The Pipeline is here! 🍁 Stay connected with the latest District news, projects, and community updates. Available in English and Spanish. 📖 Read now: ow.ly/Avmn50WVx7j
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¡Ya está aquí la edición de otoño de The Pipeline! 🍁 Manténgase conectado con las últimas noticias del Distrito, proyectos y actualizaciones de la comunidad. Disponible en inglés y español. 📖 Lea ahora: ow.ly/Z9Cs50WVx7k
... See MoreSee Less

The Fall edition of The Pipeline is here! 🍁 Stay connected with the latest District news, projects, and community updates. Available in English and Spanish. 📖 Read now: https://ow.ly/Avmn50WVx7j
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¡Ya está aquí la edición de otoño de The Pipeline! 🍁 Manténgase conectado con las últimas noticias del Distrito, proyectos y actualizaciones de la comunidad. Disponible en inglés y español. 📖 Lea ahora: https://ow.ly/Z9Cs50WVx7k

On this day of remembrance, we honor the victims, survivors, and heroes of September 11, 2001. We will never forget. ❤️‍🩹 ... See MoreSee Less

On this day of remembrance, we honor the victims, survivors, and heroes of September 11, 2001. We will never forget. ❤️‍🩹

Reminder! ✨ Join us for Coffee with a PWD Director featuring Director Cynthia Sanchez.
This is your chance to chat, ask questions, and learn more about PWD. We hope to see you there! 🌊
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¡Recordatorio! Únase a nosotros para el Café con un Director de PWD con la Directora Cynthia Sánchez.
Esta es tu oportunidad para charlar, hacer preguntas y aprender más sobre PWD. ¡Esperamos verte allí! 🌊
... See MoreSee Less

Reminder! ✨ Join us for Coffee with a PWD Director featuring Director Cynthia Sanchez.
This is your chance to chat, ask questions, and learn more about PWD. We hope to see you there! 🌊
----------------------
¡Recordatorio! Únase a nosotros para el Café con un Director de PWD con la Directora Cynthia Sánchez.
Esta es tu oportunidad para charlar, hacer preguntas y aprender más sobre PWD. ¡Esperamos verte allí! 🌊
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